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Frequently Asked Questions

  • If I am on campus, what can this tool tell me?

    Users on campus are the primary audience of this tool and will see the most information. You will see the following, if available:

    • The IPv4 and/or IPv6 addresses your device uses to talk to campus resources
    • What your device prefers, IPv6 or IPv4
    • DNS Security Filtering status
    • Network and VLAN details
    • Network Access Control details
  • If I am off campus, what can this tool tell me?

    Minimal information is provided to devices off campus, unless the VPN service is active.

  • What is campus?

    Campus refers to the computer network providing service to hundreds of buildings predominately in Chapel Hill, NC. The campus network extends to a number of remote locations throughout North Carolina. More information is available in the Campus Subnets help article.

  • What is DNS Security Filtering?

    UNC Information Technology Services provides a layer of malware and phishing protection through the domain name system (DNS) for the campus community. Special client configurations or additional software packages are not required. Clients using campus DNS servers benefit from the service. More information is available in the DNS Security Filtering Service help article.

  • Can I query information about different IP addresses?

    No. For security reasons, this tool only displays information about the client device communicating with it.

  • The location data for my IP address doesn't look right. Can it be updated?

    Yes, the service IP-API.com being used offers a Data correction page for submitting requests.

  • Is an API available?

    This tool intends for users to interact with it through a web browser but it collects data through an API that can also be queried. The format of data returned is subject to changes based on site needs.